Accessibility
Healthcare that’s usable for everyone.
We aim to make our clinics, our website, and our services accessible to people with a wide range of needs. Here’s where we are — and where we still have work to do.
At our clinics
- Step-free access to all consultation rooms and the reception area at our East Legon location.
- Accessible toilets on every floor.
- Sign language interpretation available with 48 hours\’ notice — request when booking.
- Quiet waiting areas for patients who find busy spaces overwhelming — ask reception on arrival.
- Service animals are welcome.
On this website
We aim for our website to meet WCAG 2.1 AA standards. Specifically:
- Text resizable up to 200% without breaking layout.
- Sufficient colour contrast between text and background.
- Keyboard-navigable — every interactive element reachable without a mouse.
- Screen-reader friendly markup, with alt text on meaningful images.
- No content that flashes more than 3 times per second.
We\’re not perfect yet. If something on this site doesn\’t work for you, please tell us at accessibility@alliedihs.com and we\’ll fix it.
Communication preferences
Tell us how you prefer to be contacted — phone, SMS, email, WhatsApp, or letter — and any accessibility needs (large print, screen-reader-friendly formats, interpreter, etc). We\’ll record this in your file and respect it.
Languages
We provide care in English, Twi, and Ga. Other languages are available with advance notice — please ask when booking.